Tigris Jewelry Co Warranty
At Tigris Jewelry Co., we are committed to providing high-quality jewelry that you can cherish for years to come. We stand behind the craftsmanship of our products and offer a one-year warranty from the date of purchase.
Warranty Coverage
Our one-year warranty covers any defects in material or workmanship under normal use during the warranty period. During this period, if a product proves to be defective in material or workmanship, we will repair or replace the item free of charge.
Exclusions
This warranty does not cover:
- Bent Jewelry, scratches, or broken chains.
- Lost items.
- Damage resulting from improper use or storage.
- Any modifications or repairs made by third-party jewelers.
Warranty Claim Process
To make a warranty claim, please contact our customer service team with your order number and a detailed description of the issue. We may require photos of the item to process your claim. If your claim is approved, we will provide instructions for returning the item to us for repair or replacement. Shipping label at the customer expense.
We appreciate your understanding and look forward to serving you.
Tigris Jewelry Co.