Privacy Policy for Tigris Jewelry Co.

Effective Date: 12/17/2024

At Tigris Jewelry Co. (“we,” “our,” “us”), we prioritize your privacy and are dedicated to maintaining the confidentiality and security of your personal information. This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to protect your data. By using our website, www.tigrisjewelry.com (the “Site”), you consent to the practices described in this policy.

Please take the time to read this Privacy Policy thoroughly to understand how we manage your personal information.

1. Information We Collect

We collect various types of personal information when you interact with our Site, whether you’re browsing, making a purchase, or signing up for services. This includes both personal and non-personal data, as well as data gathered via cookies and other tracking technologies.

A. Personal Identifiable Information (PII)

Personal identifiable information refers to any data that can be used to identify you. We collect this information when you perform activities such as creating an account, completing a purchase, subscribing to our newsletter, or contacting us. The types of PII we may collect include:

• Full name (first and last)
• Email address (for communication, order updates, and marketing)
• Phone number (for customer service purposes)
• Shipping address (for product deliveries)
• Billing address (for processing payments)
• Payment information (credit card details, billing information)
• Account login credentials (username and password)
• Date of birth (optional, for promotions or age-restricted products)

B. Non-Personal Identifiable Information (Non-PII)

This type of data does not directly identify you but helps us analyze user behavior and improve the functionality of our Site. We collect the following types of non-personal data:

• IP address (to identify your device and track website usage)
• Browser and device information (browser type, version, operating system, screen resolution)
• Pages viewed and activities on the Site (time spent, clicks, interactions)
• Referring websites (how you arrived at our Site)
• Location data (if enabled, for personalized experiences)
• Cookies and session data (for session management, preferences, and tracking)

C. Payment Information

When you make a purchase through our Site, we process payment information securely via third-party payment processors (e.g., credit card companies, PayPal). We do not store your full payment card details on our servers, but we do collect transaction-related data, including:

• Transaction amount
• Order details (product, quantity, price)
• Shipping and billing addresses
• Payment confirmation (whether the transaction was successful)

D. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience and improve our Site’s performance. Cookies are small text files stored on your device to help us remember your preferences, customize content, and analyze usage patterns. We use both first-party and third-party cookies to:

• Enable login functionality
• Personalize your experience (language, currency, etc.)
• Analyze Site traffic and performance
• Provide targeted advertisements or promotions

For more details about the cookies we use and how you can manage them, please see our [Cookie Policy](insert link).

2. How We Use Your Information

We use the personal and non-personal information we collect for various purposes, including providing services, improving the Site, and offering marketing communications. Specifically, we may use your data for the following:

A. Order Fulfillment

To process and complete your orders, we use your information to:

• Verify your payment details
• Ship and deliver your products
• Send you order confirmations, tracking information, and receipts
• Handle returns, exchanges, and warranty claims

B. Customer Service

Your contact information may be used to provide customer support and respond to your inquiries. We may:

• Address product questions, issues, or concerns
• Help with returns, exchanges, or refunds
• Provide technical support or troubleshooting for your account or orders

C. Marketing Communications

With your consent, we may send marketing emails or notifications to keep you informed about:

• Promotions, discounts, and special offers
• New product launches or collections
• VIP events or exclusive access

You can choose to opt out of marketing communications at any time by following the “unsubscribe” link at the bottom of any email or by contacting us directly.

D. Website and Service Improvement

We use your data to analyze and improve our Site’s performance and functionality. This includes:

• Optimizing our Site’s layout, design, and features based on user behavior
• Conducting A/B tests to enhance user experience
• Personalizing content and product recommendations
• Troubleshooting and resolving any issues with the Site

E. Legal and Regulatory Compliance

We may use your personal data to:

• Comply with applicable laws, including tax, consumer protection, and data protection regulations
• Respond to legal requests, such as subpoenas or court orders
• Enforce our Terms of Service or policies
• Protect the rights, property, or safety of Tigris Jewelry Co., our users, or others

3. How We Protect Your Information

We implement several technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or destruction. These measures include:

A. Encryption

We use Secure Socket Layer (SSL) encryption to transmit sensitive data, such as payment details, between your browser and our servers. This encryption ensures that your information remains private during transmission.

B. Access Control

Access to your personal data is restricted to employees or contractors who require it to perform their job duties. We also implement strict access controls to prevent unauthorized access to your data.

C. Third-Party Providers

We collaborate with trusted third-party vendors (e.g., payment processors, shipping carriers) who adhere to strict data protection standards. These third parties are required to handle your personal data with the same level of care and security as we do.

While we employ industry-standard security measures, it’s important to note that no system is 100% secure. We cannot guarantee the absolute security of your personal information, but we are committed to continually improving our security practices.

4. Sharing Your Information

We may share your personal information under the following circumstances:

A. Service Providers

We may share your information with third-party service providers who assist in the operation of our Site and services, including:

• Payment processors (e.g., Stripe, PayPal)
• Shipping and delivery companies (e.g., UPS, FedEx)
• Email marketing platforms (e.g., MailChimp)
• IT support and hosting providers

These third-party vendors are prohibited from using your information for purposes other than providing services to Tigris Jewelry Co.

B. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred as part of the transaction. We will notify you if your personal information becomes subject to a different privacy policy.

C. Legal Compliance and Protection

We may disclose your information when required to do so by law, including:

• Responding to legal requests (e.g., subpoenas, court orders)
• Enforcing our rights and policies
• Protecting the safety, rights, or property of Tigris Jewelry Co., our users, or others

5. Your Rights and Choices

Under applicable data protection laws, you have several rights regarding your personal information. These rights include:

A. Access to Your Data

You have the right to request a copy of the personal data we hold about you. To do so, please contact us at [Insert Contact Email].

B. Correction and Updates

If any of your personal data is incorrect or incomplete, you may request that we update or correct it.

C. Deletion

You may request that we delete your personal data, subject to certain legal exceptions (e.g., retaining data for tax or contractual reasons).

D. Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You may request to transfer this data to another service provider.

E. Marketing Opt-Out

You can opt out of receiving marketing communications by clicking the “unsubscribe” link in any marketing email or by contacting us directly at [Insert Contact Email].

F. Object to Processing

You have the right to object to the processing of your personal data in certain circumstances, such as when the processing is based on legitimate interests.

To exercise any of these rights, please contact us at [Insert Contact Email].

6. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete that data as soon as possible.

7. International Data Transfers

If you are located outside of the United States, please note that your personal data may be transferred to, stored, and processed in the United States, which may not have data protection laws equivalent to those in your country. By using our services and providing your personal information, you consent to the transfer of your data to the United States.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any updates will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Tigris Jewelry Co.
Email: TIGRISJEWELRYCO@GMAIL.COM
Address: PO BOX 09 ROSEMEAD CA 91779